How to get referred
How to refer for Telehealth
For Psychologists and Psychiatrists
Information on Referral Pathways.
Medicare referrals optional for Psychologists
A referral is not a requirement to see a Psychologist in Australia (whether by Telehealth or in person). However, a referral under Medicare through your GP will provide you with a substantial rebate for the fees paid. You may also choose to use Private Health Insurance (check with your provider first for level of coverage) or pay privately without rebates.
The fees for each hour are unified and do not depend on which referral pathway you choose. If you decide to get a referral, please upload your referral information or fax it to us on +618 6154 6435.
Medicare referrals for Psychiatrists
A referral is required for you to see a Psychiatrist (either online via Telehealth or face-to-face). Psychiatrists’ fees vary considerably, so contact us for more information on fees and referral information for specific Psychiatrists listed on our booking page.
What we do
I
Referral
Send you a referral through a Cloud Psych individually generated email account. Each clinician is provided with a personal secure calendar where you can view your bookings and fees paid.
II
Choose
Review the referral and accept or decline the request. All new referrals will be aware of your fees and if you accept the referral a digital intake form along with referral information will be electronically available to you.
III
Consult
If you accept a referral, your individual calendar will be updated with your client’s name and a link for online consults. You do not need to download any special software; however, a stable internet connection is required.
IV
Conclude
After your session is finished, your private fees and Medicare rebates (if applicable) are automatically processed. You do not need to do anything other than keep your clinical notes.